Understanding Errors and Omissions Insurance: Coverage Details 101

Discover everything about errors and omissions insurance policy, from coverage details to who needs it and how to save. Read our comprehensive guide now!

Understanding Errors and Omissions Insurance: Coverage Details 101

When it comes to running a business, especially in a service-oriented industry, errors and omissions (E&O) insurance policy is your safety net. This type of insurance, also known as professional liability insurance, acts as a safeguard for your business against claims of negligence, mistakes, or failure to deliver a service as promised. Simply put, if your business provides advice or services, E&O insurance is something you shouldn’t overlook.

What E&O Insurance Covers:
– Claims of negligence
– Mistakes or errors in the services provided
– Omissions or failure to deliver services
– Misrepresentation or breach of professional duty
– Legal defense costs, settlements, and judgments

Who Needs E&O Insurance?
If you’re offering professional advice or services, including but not limited to accountants, consultants, engineers, and real estate agents, E&O insurance is crucial for protecting your business against the unpredictable.

Errors and omissions insurance provides a critical financial safety layer, ensuring that a simple mistake doesn’t escalate into a financially crippling legal battle. It’s not just about having insurance—it’s about ensuring your business’s longevity and maintaining your professional reputation.

Infographic detailing how E&O insurance works, highlighting the types of claims covered, industries that need E&O insurance, and the potential financial impact of not having E&O insurance - errors and omissions insurance policy infographic pillar-4-steps

What is Errors and Omissions Insurance?

Errors and Omissions Insurance, often abbreviated as E&O Insurance, acts as a safety net for businesses and professionals providing services. Imagine you’re walking a tightrope, high above the ground. Below you is not a safety net but a courtroom, filled with legal fees, settlements, and potential financial ruin. E&O insurance is that net, catching you before you fall into the abyss of legal trouble due to professional mistakes.

Professional Services

At its core, E&O insurance is designed for anyone who provides a service to clients for a fee. This includes a wide range of professions – from accountants and engineers to real estate agents and consultants. When you offer your expertise, there’s always a risk that something might go wrong. E&O insurance covers these “what ifs.”


We’re all human, and mistakes happen. But in the professional world, a small error can have big consequences. Whether it’s a misplaced decimal point in an accountant’s report or a missed deadline by a consultant, these oversights can lead to financial losses for your clients. And when clients suffer losses, they may look to you for compensation.


This is where E&O insurance becomes invaluable. If a client believes your mistake has cost them financially, they might decide to sue. Legal actions can be both time-consuming and expensive, even if you’re ultimately found not at fault. The mere act of defending yourself can deplete your resources.

Court Costs and Settlements

E&O insurance helps cover the costs associated with these legal battles. This includes attorney fees, court costs, administrative expenses, and any settlements or judgments. Without E&O insurance, you would have to pay these costs out of pocket, which could financially cripple your business.

Errors and Omissions Insurance is about peace of mind. It allows professionals to do their jobs, knowing they’re protected against the financial fallout from mistakes, oversights, and the litigious society we operate in. Whether it’s a genuine error or a baseless claim, E&O insurance stands as a bulwark, protecting your business’s financial health and reputation.

Moving forward, understand who exactly needs this type of insurance and how it can be tailored to the specific risks different professionals face. Let’s dive into the diverse world of those who stand to benefit most from E&O insurance.

Coverage Details of E&O Insurance

When it comes to Errors and Omissions (E&O) Insurance, the devil is in the details. This insurance is like a safety net for businesses, covering a range of mishaps that can happen even to the best of us. Let’s break down what E&O insurance typically covers:


This is about making a mistake or failing to do something important in your professional service. Imagine you’re an architect, and you accidentally overlook a critical safety feature in your design. If this oversight leads to problems, E&O insurance has got your back.


Errors are straightforward: they’re the mistakes we make. For instance, if a tax preparer files a client’s taxes incorrectly, leading to a financial loss, E&O insurance can help cover the costs to fix the mistake.


Omissions are about what you didn’t do but should have. Let’s say a consultant forgets to include an essential piece of advice in their client report, causing the client to lose money. E&O insurance can step in here too.


This covers instances where your business unintentionally misleads a client about the services you’re providing. If a misunderstanding about your capabilities leads to a lawsuit, E&O insurance can help.

Violation of Good Faith

This involves breaking trust with your client. If you’re accused of not doing everything you could to fulfill your professional obligations, E&O insurance is there to defend you.

Inaccurate Advice

Giving bad advice is a risk in many professions. If a financial advisor suggests an investment that tanks, E&O insurance can help cover the fallout.

Legal Costs

One of the biggest benefits of E&O insurance is its coverage of legal expenses. This includes:

  • Attorney Fees: The cost of hiring a lawyer to defend your case.
  • Court Costs: Fees for filing documents, court reporters, and other legal expenses.
  • Administrative Costs: Other expenses related to managing your defense.
  • Settlements and Judgments: If you have to pay to settle the case or if a court rules against you, E&O insurance can help cover these costs.

It’s worth noting that E&O insurance doesn’t cover everything. Intentional wrongdoing, criminal acts, and certain other liabilities are typically excluded. But for a wide range of professional slip-ups, E&O insurance offers crucial financial protection.

When mistakes can happen despite our best efforts, E&O insurance provides a crucial safety net. It ensures that a simple error or oversight doesn’t lead to crippling financial damage. By covering legal fees, settlements, and more, E&O insurance helps businesses navigate the choppy waters of professional liability with confidence.

As we move to the next section, keep in mind the importance of understanding your policy’s specific coverage details and exclusions. Tailoring your E&O insurance to your business’s unique needs is key to ensuring you have the protection you need.

Next, we’ll explore who exactly needs E&O insurance and how different professions might require different coverage considerations.

Who Needs Errors and Omissions Insurance?

In the vast sea of businesses, from the giants to the tiny shops, there’s a common thread that ties them all: the risk of making mistakes. Errors and Omissions (E&O) insurance isn’t just for the “big players” but is crucial across a wide range of professions. Let’s dive into who really needs E&O insurance.

Accountants: Imagine a small decimal point error causing a huge financial loss for a client. Accountants, with their significant responsibility for financial accuracy, absolutely need E&O insurance.

Engineers: An overlooked flaw in a design could lead to failures in construction. Engineers carry the weight of ensuring their designs are flawless and safe, making E&O insurance essential.

Advertising Firms: A misleading ad campaign can lead to legal battles over false advertising. Advertising firms need E&O insurance to protect against claims of misrepresentation.

Educators: A mistake in educational content or advice could mislead students or professionals, leading to significant consequences. Educators, including training companies, need E&O insurance for peace of mind.

Marketing Firms: Like advertising firms, marketing professionals can face claims if their strategies result in financial loss or damage to reputation. E&O insurance is a safeguard against such risks.

Website Developers: A glitch or security flaw in a website can have serious implications for a business. Website developers need E&O insurance to cover the risks associated with their work.

Consulting Companies: Consultants provide advice that businesses rely on. Incorrect or ineffective advice could lead to financial losses, making E&O insurance critical for consulting firms.

Barbershops: It might seem surprising, but even barbershops can face claims if a service goes wrong, leading to dissatisfaction or damage. E&O insurance provides a layer of financial protection.

Printing and Publishing Companies: Errors in printed materials can lead to costly reprints or legal claims for misinformation. E&O insurance is essential for managing these risks.

Pet Services: From grooming to training, pet services involve risks that could lead to claims of negligence or harm. E&O insurance helps protect against such claims.

Real Estate Agents: Misinformation or errors in property listings can lead to significant financial losses for buyers or sellers. Real Estate agents need E&O insurance to cover these risks.

Any professional or business that provides a service based on their expertise could make a mistake that harms their client. This is where E&O insurance comes in, providing a safety net to protect against financial losses from claims of errors, omissions, or negligence.

The key is not just having E&O insurance but ensuring it’s tailored to the specific risks and needs of your profession. Whether you’re drafting blueprints or cutting hair, E&O insurance is your ally in navigating the unpredictable waters of professional services.

As we’ve seen, the scope of who needs E&O insurance is broad, covering a range of professions that might not initially seem at risk. In the next section, we’ll delve into the cost of E&O insurance, exploring how premiums are determined and what factors can affect the cost. Stay tuned to understand how you can safeguard your business while managing costs effectively.

Cost of Errors and Omissions Insurance

When it comes to protecting your business with an errors and omissions insurance policy, understanding the cost is crucial. Let’s break down the essentials in simple terms.

Average Premium

On average, technology companies might pay a minimum of $86 a month for E&O insurance with providers like The Hartford. This figure can give us a ballpark, but remember, every business is unique. Your premium could be higher or lower based on several factors.

Factors Affecting Cost

Several key factors can influence the cost of your E&O insurance premium:

  • Number of Employees: More employees typically mean higher risk, leading to higher premiums.
  • Business Location: Operating in areas with a higher cost of living or higher rates of litigation can affect your insurance costs.
  • Coverage Limits: Higher coverage limits offer more protection but also come with higher premiums.
  • Risk Class: Businesses are categorized based on the risk associated with their industry. Higher-risk categories can expect to pay more.

Technology Companies

Technology companies, as mentioned, have an average starting point for premiums. However, depending on the specific services provided, the risk level, and the factors mentioned above, costs can vary.

Risk Class

Your business’s risk class plays a significant role in determining your premium. High-risk professions, such as medical or legal services, often face higher premiums due to the greater potential for costly mistakes.

Saving Money on E&O Insurance

Here are a few strategies to help keep your costs manageable:

  • Employee Training: Well-trained employees are less likely to make mistakes that could lead to claims.
  • Quality Control: Implementing robust quality control measures can reduce errors and omissions.
  • Customer Communication: Regularly communicating with customers can help catch and correct issues before they escalate into claims.

While it’s tempting to cut costs, ensuring you have adequate coverage is crucial. A single lawsuit can be significantly more expensive than your annual premium.

In conclusion, the cost of errors and omissions insurance varies widely based on your business’s specific needs and risk profile. By understanding the factors that affect your premium and taking steps to manage risks, you can find coverage that protects your business without breaking the bank. We’ll explore common exclusions in E&O insurance policies, helping you understand what your policy covers and what it doesn’t.

Common Exclusions in E&O Insurance Policies

When you’re looking into getting an errors and omissions insurance policy, it’s just as important to know what it doesn’t cover as what it does. Let’s break down the common exclusions you might find in your E&O policy. These exclusions help set clear boundaries around the coverage, ensuring that both you and the insurer know what types of claims are off the table.

Intentional Acts and Criminal Activity

First off, if there’s any hint that a mistake was actually an intentional act or involved criminal behavior, E&O won’t cover it. This is pretty straightforward: insurance is there to protect you from accidents, not deliberate wrongdoing.

Bodily Injury and Property Damage

Next up are bodily injury and property damage. These are usually the realm of general liability insurance, not E&O. If someone slips in your office or if you accidentally damage a client’s property, that’s a job for your general liability policy.

Employee Injuries

Similarly, if an employee gets hurt on the job, that’s a matter for workers’ compensation insurance. E&O policies are focused on the financial losses your clients might experience, not physical injuries to your staff.

Discrimination and Harassment

Workplace issues like discrimination and harassment are also not covered under E&O policies. Instead, you’d look to employment practices liability insurance (EPLI) for protection against these types of claims.

Retroactive Date and Extended Reporting Period

Now, let’s talk about timing. E&O policies are tied to specific time frames. The retroactive date is crucial; it marks the earliest date an incident can occur for a claim to be covered. Anything that happens before this date isn’t covered.

Then there’s the extended reporting period (ERP). This allows you to report a claim after your policy has expired, as long as the incident occurred while the policy was active. However, there’s a catch: the ERP doesn’t extend your coverage to new incidents, just the reporting period for existing ones.

Understanding these exclusions and time frames is key to getting the most out of your E&O insurance. It’s all about knowing what your policy protects you against and ensuring that you have the right coverage in place for other risks. With this knowledge, you can focus on what you do best: running your business, secure in the knowledge that you’re well-protected against the unexpected.

Frequently Asked Questions about E&O Insurance

Errors and Omissions Insurance, or E&O Insurance, is a must-have for businesses offering professional services. But, what exactly does it cover, how much does it cost, and what doesn’t it cover? Let’s break these down into simple terms.

What does an E&O policy cover?

An E&O policy is designed to protect your business from financial losses due to claims of professional mistakes, negligence, or failure to deliver a service as promised. Here’s a quick rundown of what it typically covers:

  • Negligence: Mistakes or oversights that result in client loss.
  • Errors: Incorrect actions or advice given.
  • Omissions: Something that should have been done but wasn’t.
  • Misrepresentation: Providing false or misleading information.
  • Violation of good faith: Not acting with honest intent.
  • Inaccurate advice: Guidance that leads to client loss.
  • Legal costs: Attorney fees, court costs, and administrative expenses related to covered claims.
  • Settlements and judgments: Money you’re required to pay if you lose a lawsuit.

Think of E&O insurance as a safety net that catches you when human errors happen, despite your best efforts to avoid them.

How much should an E&O policy cost?

The cost of an E&O policy can vary widely based on several factors, such as the type of business you run, the size of your business, your claims history, and the coverage limits you choose. On average, many small businesses might pay around $735 per year, but this is just a ballpark figure.

  • Industry: Higher-risk professions like medical and legal services might pay more.
  • Business Size: More employees typically mean higher premiums.
  • Claim History: A history of claims can increase your costs.
  • Coverage Limits: Higher limits equal higher premiums.

It’s a balancing act between getting enough coverage to protect your business and keeping the cost manageable.

What is excluded under errors and omissions insurance?

While E&O insurance covers a lot, it doesn’t cover everything. Here are some common exclusions:

  • Intentional Acts: If you deliberately cause harm, your E&O policy won’t cover you.
  • Criminal Activity: Illegal acts are not covered.
  • Bodily Injury and Property Damage: These are typically covered under a general liability policy, not E&O.
  • Employee Injuries: Workers’ compensation insurance handles these.
  • Discrimination and Harassment: Employment practices liability insurance is needed for these claims.
  • Retroactive Date: Any incidents that occurred before this date aren’t covered.
  • Extended Reporting Period (ERP): Only claims for incidents that happened while the policy was active are covered, even if the claim is filed during the ERP.

Understanding what your E&O policy covers, its costs, and its exclusions is crucial. It ensures that you’re not caught off guard by uncovered claims or unexpected expenses. The goal of E&O insurance is to protect your business from the financial implications of mistakes and oversights, allowing you to focus on your work with peace of mind.

With this knowledge, you’re ready to navigate E&O insurance confidently. If you have more specific questions or need tailored advice, consider reaching out to an insurance professional who can provide guidance based on your unique business needs.


At Griffith & Harris Insurance Services, we understand that navigating the complexities of Errors and Omissions Insurance can seem daunting. That’s why we’re here to simplify the process, offering clear explanations and tailored advice to ensure you have the coverage you need to protect your business.

Why Choose Us?

  • Experience: With over 75 years of service to the Greenwich community, our expertise in the insurance industry is both broad and deep. Our team, comprised of seasoned professionals, brings over a decade of experience each to the table. This wealth of knowledge ensures that we can handle the unique challenges and needs of your business.

  • Personalized Service: We believe insurance is a personal relationship. Our approach is built on earning your trust and loyalty every day, by being responsive and attentive to your changing needs. Our “Personal Risk Management Planning” process is designed to address all elements of risk and exposure long before a claim ever occurs, ensuring that unforeseen circumstances never jeopardize your legacy.

  • Integrity and Advocacy: Founded on the philosophy of “Personal Service with Integrity,” we stand committed to serving our community and clients as advocates for their insurance needs. Our focus is on building a relationship with you, delivering prompt, courteous, and responsive service every time.

In conclusion, while Errors and Omissions Insurance is a crucial component of your business’s risk management strategy, it’s equally important to partner with an insurance provider that understands your specific needs and can offer comprehensive, personalized coverage. At Griffith & Harris Insurance Services, we’re dedicated to protecting your business with the integrity and expertise it deserves.

Ready to secure your business’s future? Learn more about our Errors and Omissions Liability Insurance services and how we can help safeguard your legacy.

In business, it’s not just about avoiding mistakes—it’s about being prepared for them. Let us help you prepare.

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